Structured Data Is Only The Beginning

By simply relying on structured data, you’re probably missing the big picture. Improve your products, your customer experiences and your business processes by expanding the scope of business analytics and incorporating data from every corner of your operations.

At rSolutions we provide a tremendous strategic advantage when it comes to transforming your organization into a market leader. By understanding your sales, products, marketing, operations and customer service data we can help you enhance your business insights and increase revenue and increase product engagement.

Going Beyond Data

Business Process Analytics

Gain real-time end-to-end insights into complex business processes, such as trade settlements in financial institutions, claims processing in healthcare and order life cycle management in retail. Optimize various stages in the process workflow by identifying bottlenecks. Improve customer experience with end-to-end visibility into transactions and increase revenue by gaining insight into why process steps failed and fixing them promptly. Comply with government mandates and regulations more easily.

Customer Experience Analytics


Measure and analyze your customers’ behavior and understand customer journeys across multiple channels to identify opportunities and increase their engagement. Uncover key insights on how customers use and engage on your apps. From there, identify new ways to improve application response times and improve business processes to meet customer needs, improve site conversion, reduce drop-offs and increase revenue.

Product
Analytics

Understand and analyze product feature adoption, usage and effectiveness. Gain real-time insights into web and mobile product feature usage to gain deeper understanding of customer behavior. Identify user experience bottlenecks in real time and pinpoint areas for improvement. Enable product innovation, gain deep understanding of user engagement, user acquisition funnel and increase product engagement.

Digital Marketing Analytics

Get real-time insights into marketing campaigns, user engagement and shopping cart conversion across multiple channels. Perform customer segmentation, measure marketing campaign effectiveness, track consumption and purchasing patterns. Increase conversion by optimizing the marketing funnel, improve SEO, enhance user engagement and improve marketing campaigns effectiveness.